In the past four decades, internet retailing has significantly increased. However, with this increased prevalence, it is apparent that there was a need for the development of legislation and regulations that not only provided protection for consumers in this online environment, but also to provide a fair playing field for online retailers.
The report examines three claims made against an online
software firm, two of which are related to virus infection
resulting from the purchase of the firms software, which
caused damage to the customer. The third is related to the
online methods used to promote the particular business. In
this respect, the domain names used by firms comes under
particular scrutiny. Based on the outcome of the report, a
conclusion is provided in relation to the claims presented.