The impact of culture on change management

Level: Undergraduate | Grade: 2.1 | Approx. Word Count: 2,150


The aim of this study is to examine the impact that cultural issues have on the organisational change process. Specifically, the study is focused on assessing the impact that culture has on change management in the healthcare sector as it relates to a hospital environment.

Change is defined in the Oxford dictionary as as “the attitudes and behaviour characteristics of a particular social group” (OUP 2012: 168). These attributes and behavioural characteristics also develop within an organisational environment and, consequently, are likely to have an impact on the success or failure of the outcome of any change process need to be introduced by the organisation. Culture in this context not only relates to the organisation as a whole, but also to the individual employees and teams that operate within this environment. To succeed in the execution of change therefore, the management of a healthcare organisation needs to both recognise and appropriately resolve the cultural issues and challenges that may threaten the success of the change process.