The aim of this study is to examine the impact that cultural issues have on the organisational change process. Specifically, the study is focused on assessing the impact that culture has on change management in the healthcare sector as it relates to a hospital environment.
Change is defined in the Oxford dictionary as as “the
attitudes and behaviour characteristics of a particular
social group” (OUP 2012: 168). These attributes and
behavioural characteristics also develop within an
organisational environment and, consequently, are likely to
have an impact on the success or failure of the outcome of
any change process need to be introduced by the
organisation. Culture in this context not only relates to
the organisation as a whole, but also to the individual
employees and teams that operate within this environment. To
succeed in the execution of change therefore, the management
of a healthcare organisation needs to both recognise and
appropriately resolve the cultural issues and challenges
that may threaten the success of the change process.