Examining supermarket operations management

Level: Undergraduate | Grade: 2:2 | Approx. Word Count: 2,000

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The successful delivery of finished products and services to a retail environment for purchase by consumers involves a complex chain of complex business processes and activities to be completed throughout the organisation's supply chain. To ensure the delivery succeeds in matching the needs and demands of the consumer it is therefore important to ensure these processes are effectively managed. 

Operations management is a corporate wide system that is designed to ensure the business supply chain is effective in developing and delivering an end product that matches consumer expectations in terms of quality and,that at the same time complies with regulatory standards and requirements. This essay examines a number of key aspects of the operation management process and their impact on the complex supply chain that operates in this highly competitive retail environment.